| Arabic Script Languages (e.g., Farsi, Dari, Pashto, Urdu) |
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| The Arabic-script characters go left-to-right and do not connect. |
The application probably does not support Arabic script. For Microsoft Word, try using Office 2000 or above. For items in a search field, the search tool will usually still work, even though the text is not displaying correctly in the search field.
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| The Arabic-script characters connect but the text is on the left. |
With Microsoft applications, it is usually necessary to manually change the direction of the text. The easiest way of doing this is to hit “Control + r.” Another option is to go to the document tool bar to “Format,” then “Paragraph,” then “General,” then “Direction” and select “Right-to-Left” or “Left-to-Right.” An additional option is to open a Word document; go to “Tools” in the tool bar; go to “Customize”; select “Format”; and then select the “Left Paragraph” symbol and drag it to the toolbar. Select the “Right Paragraph” symbol and drag it to the tool bar. You can then switch left and right with the two Paragraph icons.
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| Selection of an Arabic-script word or phrase only highlights part of that word or phrase. |
In Microsoft Word, the highlighting does not always display correctly, particularly with drag and drop highlighting. Try double-clicking for a word or triple-clicking for a sentence. Alternatively, try selecting the beginning and end of the text to be highlighted. Although the highlighting may not display correctly, it usually works without problem.
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| The system changes languages without my selecting the new language (e.g., my system switches to Arabic). |
Switch back to the desired language (e.g., English) but selecting the language icon (the two-letter icon in the system menu bar, or in the language menu bar, depending on how the system is set up), or select Control+Alt or whatever key sequence was set up to toggle between languages. If this problem occurs frequently, you may want to change your default language: Go to “Start,” then “Regional and Language Options,” and then “Languages”. Select “Details” and “Settings.” Select the appropriate “Default Input Language” language and select “OK.”
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| The system does not change when a language icon is selected (e.g., I select English, but the system remains in Arabic). |
Select a different setting and then the desired setting.
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| The Arabic does not look right when copied into another program. |
The program may not support the complex processing needed for Arabic. For entries in search engines, the text is usually still usable, even though it does not display correctly.
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| Anti-virus software keeps showing false problems with viruses. |
One problem may be files labeled in Arabic script. Label documents in English or in Latin script.
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| Browser |
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| Text appears as boxes or as a few words and boxes. |
The fonts are not displaying. Try changing the fonts (e.g., to Arial or Tahoma), or loading appropriate fonts.
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| Text appears with question marks. |
The browser is not recognizing the code points. With Microsoft Internet Explorer, select “View” and “Encoding” and try other encoding systems.
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| Text appears as garbled accented Latin characters. |
The web site has the wrong encoding—probably the Western European default. In Microsoft Internet Explorer 6.0.2, go to View and Encoding, and select a different encoding, such as Unicode or an encoding appropriate to the particular language of the page.
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| Text appears garbled, although in the correct script and font. |
The web site has the wrong encoding. In Microsoft Internet Explorer 6.0.2, go to View and Encoding, and select a different encoding, such as Unicode or an encoding appropriate to the particular language of the page.
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